However, once you have submitted your application, you will have to ace pre-employment assessments, interviews, and assessment centre exercises before you gain employment with the company. 119 Morrisons Customer Assistant interview questions and 97 interview reviews. What would you do? Prepare some questions to have at the end for the interviewer. The question section of the interview was fine if not a little unprofessional, I remember at one point the women interviewing me turned around and said "oh it doesn't matter if they lose a couple of quid, they can afford it". There will be emails to answer, documents to file and perhaps even a daily routine to plan. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Remind yourself you deserve this and give it all youve got! Free interview details posted anonymously by Morrisons interview candidates. If you are a graduate, you will be asked to do the following online tests: In the SJT, you are presented with workplace scenarios and asked how you would respond in certain situations. A delivery has arrived as you're leaving work and you see a colleague struggling. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. I interviewed at Morrisons (Glasgow, Scotland) in Jan 2023. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Find a Great First Job to Jumpstart Your Career, Stand Out From the Crowd With the Perfect Cover Letter, How to Prepare for Your Interview and Land the Job. Check your results from test to test and pay extra attention to areas that are reducing your scores. Talk about your hobbies, previous work experience, and education. They read from a guide for the position. Around 12 questions over 30 mins. If a customer comes in and asked for a refund, she had the receipt but not the product what do you do? Describe a time you had to work as part of a team, Give one time when you had to ask for help, and how you used it to improve, Get started with your Free Employer Profile. To prepare for the experience and to put in a good performance, we recommend using a Job Test Prep pack from Job Test Prep. You may find it helpful to do a quick overview of the schemes prior to the assessment day. I interviewed at Morrisons (Milton Keynes, England) in Oct 2022. Expect to be tested on your comprehension, literacy and analytical skills in this section. The topic may not necessarily be about the scheme you have applied for. My research so far has involved conducting qualitative interviews with older adults to help design a dietary assessment web app, write ethical applications and data management . Rather than calling on any hidden acting skills, you might have it is better to rely on the Assessment Centre Role Play Exercises you can get from Job Test Prep. Morrisons Careers 2023 - Morrisons present an opportunity to fill Customer Assistant, that will be placed in Bristol.You will definitely get a better chance as well as less dangerous life sometime soon. Are you a person who can think of new and fresh ways of doing things? Then contacted shortly after inviting me to an induction. Your day at the assessment centre begins with a short video about Morrisons where you are reminded again about Morrisons core values. Also asked what is your biggest achievement to date. I applied online. Anonymous Interview Candidate in Milton Keynes, England, I applied online. Salary Details: Competitive salary, plus excellent benefits. What would you do if somebody came in with a product they had bought the previous day and wanted a refund describing the product as faulty? Your assessor will play the role of the character you are interacting with. Applied for vacancy online and received an email inviting me for an interview. All rights reserved. Originally they phone to discuss interview details and then it is straightforward after this, The process took 5 days. Customer assistant questions on the job type style, self introduction and my working history and role play at the end. Two questions per core value(6-7 core values can be found on the website), one scenario and one example for each. Would you offer a refund? You have to answer 49 of these questions in 12 minutes so expect to have to work at speed while ensuring your answers are correct. 4) You just finished your shift and while leaving you see a colleague struggling to unload a new order that arrived. Tell me about yourself. Be the first to find this interview helpful, - Newcastle upon Tyne, United Kingdom Area. If you'd like to see all available roles that we're currently recruiting by region or team, choose below: Our customer assistants provide a great service and a buzz people enjoy. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. This employer has not claimed their Employer Profile and is missing out on connecting with our community. Hourly Pay posted anonymously by Morrisons employees. I applied online. I was also told that once they had finished I could just leave. Asked a couple of what would you do? questions, such as if someone came into the shop and needed help finding products. Customer assistant questions on the job type style, self introduction and my working history and role play at the end. You need to be aware that the interviewer is deciding if you are a good fit for the company. Anonymous Employee in Chelmsford, England, I applied online. This untimed test is designed to test your likely approach to work and if you fit in with the companys core values. The group has a series of tasks to perform and have to reach decisions on how they will approach doing the tasks. Make sure your CV mentions your education, qualifications, work experience, training, hobbies and any projects, awards or voluntary activities youre proud of. Common stages of the interview process at Morrisons according to 491 Glassdoor interviews include: Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. Was in person. Anonymous Employee in Chelmsford, England, I applied online. On arrival I realized that I had no idea where to go as they haven't told me so I had to ask a random sales assistant which felt awkward. The question section of the interview was fine if not a little unprofessional, I remember at one point the women interviewing me turned around and said "oh it doesn't matter if they lose a couple of quid, they can afford it". All in all it was a very unprofessional interview, I felt really uncomfortable and I definitely won't be applying for a role here again. Company. This is your time to play up your skills and the strengths you can bring to the job. Do you try to bring out the best in yourself and in your colleagues? Give me an example of when you have had to deal with a difficult customer. . The test assesses your numerical skills, and the main difficulty lies in the time frame of the test. The process took 1 week. Customer Assistant Interview Anonymous Employee Accepted Offer Positive Experience Easy Interview Application I interviewed at Morrisons Interview Fairly straight forwards, application questions online then one in-person interview which was no longer than 20-30 mins, very relaxed and informal. Was offered the job the next day. Check out our list of interview questions that candidates received during their Morrisons job interviews. I applied through an employee referral. I interviewed at Morrisons. Why do you want to work for Morrisons? Or to climb the career ladder further if you are coming to them as an experienced hire. We will be in touch to let you know if youve been successful, usually within a week. I interviewed at Morrisons (Chelmsford, England) in Nov 2022. It looks at how you would deal with each one. I was a little shocked by her attitude towards refunds and the store. Online assessment first then interview. I interviewed at Morrisons (Coventry, England) in Oct 2019. This is where your workplace organisational skills are assessed. Completed online recorded video interview. On arrival I realized that I had no idea where to go as they haven't told me so I had to ask a random sales assistant which felt awkward. Answers from work outside of the field were welcome. I interviewed at Morrisons (Coventry, England) in Oct 2019. Then mostly explaining the role/ asking min and max hours/ clothes size. Went into a meeting room with the hiring manager and had a relaxed chat. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. I applied online. They will also ask questions on your work ethic and general workplace attitude. Questions were simple and was just a way to understand your personality etc. Be the first to find this interview helpful, - Newcastle upon Tyne, United Kingdom Area, What area are you interested in working in, They asked for an example of when you have dealt with a difficult situation, What would I do in a situation where a customer was returning a used item, Tell me about yourself, couple mins answer, Would I have any travel restrictions getting to the store, Explain one time where you have supported someone. If there are companies that attract interview fees, tests, ticket reservations, etc. Give an example of your biggest achievement. Online assessment first then interview. Remember that personality is measured from behaviour. I interviewed at Morrisons. Then contacted shortly after inviting me to an induction. I applied online. I interviewed at Morrisons (Glasgow, Scotland). Easy. No goodbye from anyone, I just had to walk out. It's maybe not the best attitude to have if your a manager. Detailed but fair, lot of questions so be prepared! Morrisons jobs Store Director jobs Lidl GB jobs . Sign In Interviews Search Explore Jobs Companies Salaries Careers For Employers Post Jobs Jobs Discover Jobs Companies Discover Companies Compare Companies Write a Review Salaries Discover Salaries Add a Salary Be the first to find this interview helpful, - Dallas-Fort Worth, TX, United States Area. Nothing stressful. The process took 1 week. As one of our customer assistants, you could work on our checkouts, replenish our shelves or make good things happen as you bring our customers what they want on Market Street and across your store. It was a calm environment and easy going. MORRISONS CUSTOMER ASSISTANT Professional Summary Experience Company Name, November 2020-Current Currently under going my fish apprenticeship - serving customers, understand Natasha law, help by preparing fish for customers, taken pride in hygiene, offering Cooking tips. The interview went quite quick and I knew i didnt get the job at the end. It is based on a set of scenario questions. I applied online. Detailed but fair, lot of questions so be prepared! Keep your explanation brief and to the point. We also offer company share options, a highly competitive pension scheme, Life Assurance and more besides. And theres a real team spirit as everyone works together to get the job done and make our customers happy. What would you do? Would you offer a refund? The process took 1 week. Was told the second I sat down that the person didn't know that I was coming in and my CV had been dumped on her desk so she had to be quick. Online assessment first then interview. Are you a team player? Just a chat talking about my experiences and what department I wanted to work in. They ask why your good for the role. Give me an example of when you have had to deal with a difficult customer. I was also told that once they had finished I could just leave. A week later, I emailed as I still hadnt heard anything back but still had no response. Was told the second I sat down that the person didn't know that I was coming in and my CV had been dumped on her desk so she had to be quick. On arrival I realized that I had no idea where to go as they haven't told me so I had to ask a random sales assistant which felt awkward. Sit down with personnel manager. Can you tell us about yourself? I interviewed at Morrisons in Nov 2022. Interview preparation. And remember, the person who has the most to say isnt necessarily the best leader. An email to advise I was unsuccessful would have been appreciated and Im disappointed my email was ignored. I applied online. The process took 1 week. Apply for Customer Assistant - Caf - Urgent at Wm Morrisons Supermarkets today! No goodbye from anyone, I just had to walk out. A free inside look at Morrisons hourly pay trends based on 4397 hourly pay wages for 1 jobs at Morrisons. Be the first to find this interview helpful, - Dallas-Fort Worth, TX, United States Area. How to Prepare for Prison Officer Selection Test? Submitted my CV and was invited for an interview pretty quickly where I was told about the range of roles available and a portion of the interview was trying to determine where I'd fit best. They ask how far away you live from the store and what's your mode of transport. Prepare some questions to have at the end for the interviewer. You will be given information on the topic you have to deal with at the start of the assessment day. Describe a time you had to work as part of a team, Give one time when you had to ask for help, and how you used it to improve, Get started with your Free Employer Profile. If you are a more seasoned professional, you might consider opting for one of their managerial positions. The manager was chilling and asked easy and basic answers. Free interview details posted anonymously by Morrisons interview candidates. Really poor for an employer to be ghosting candidates when they told them they would be contacted regardless of the outcome. Sorry - No jobs match your search term - try a different keyword? 2) You witness abuse (racial/homophobic) between to colleagues. Keep typing - there needs to be at least 4 letters to match jobs. I applied online. Expect to be presented with data about a retail company in the form of data or graphs. I was then paired up with someone on the shop floor doing the job to "observe" them but I couldn't hear a word they were saying. They explain that the 2 cream donuts were not fresh. Answers from work outside of the field were welcome. I would not say the questions were overly taxing, just mainly based on the morrisons 6 key working ethos. Expect to be analysing data while under time pressure. Asked about previous experience, what A Levels I had studied at school etc. Make sure youve done some research, read up on the role and what we do. I applied online. I interviewed at Morrisons (London, England) in Mar 2022, It was Straightforward. Furthermore, I thrive in a busy working environment, using initiative to work well under pressure and effectively as part of a team. 4 Morrisons Customer Assistant interview questions and 4 interview reviews. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. Her experience preparing students for examinations and running an academy for supplementary education give her invaluable insights into what it takes for job seekers and graduates to succeed in assessments. Every day is challenging and fast-paced. Around 12 questions over 30 mins. Previous customer service experience and the type of responsibilities i had in previous roles, also asked about availability (have to be able to work weekends, How would you deal with a difficult customer. Morrisons use the Saville numerical reasoning test. Went into a meeting room with the hiring manager and had a relaxed chat. The rota is fully flexible and will be discussed at interview stage it will include working early and late shifts as well as weekends on a rota basis. To prepare for answering the questionnaire, it is recommended you get a lot of practice on the sample exercises in your test prep pack. Then contacted shortly after inviting me to an induction. The interviewer was nice. It is based on a set of scenario questions. Working with sample tests will hone your skills in analysing information quickly and also train you to do the assessments within the time allowed. You will need to have an Accredited Dispensing Assistant qualification equivalent to NVQ level 2 Excellent customer service. Very simple, no pressure. Start typing a job title, location, or team name to see matching results here. As well as being able to work at pace, our Home Delivery Customer Assistants also need: To be able to care about customers and is always helpful To be a good team player To be able to offer support to colleagues Have enthusiasm and commitment to delivering the plan Is able to work using own initiative When you start with us you will be given a full induction to Morrisons as a company, youll have a tour of your store, get to meet your colleagues and well talk you through your role and our commitment to putting customers first. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. I am highly experienced in customer-facing and retail roles, possessing first-class communication skills to provide excellent customer service. 3) Give me an example of a time when you succeeded in life? Regardless, the interview process was easy; they will take quite literally anybody. Morrisons Customer Assistant, Company Name, September 2018-Current I applied online. It looks at how you would deal with each one. Choose a product from this list and sell it to me. Do you help them? Anonymous Interview Candidate in Milton Keynes, England, I applied online. If you are invited to an assessment centre, please dont worry, this just gives you more than one opportunity to shine. Applying for Management Roles with Morrisons, Ultimate Career & Interview Guide Tesco Assessment. It varies from shop procedure questions to customer service. Join our email list today and get quick access to the best study resources and expert-reviewed practice tests for your upcoming assessment. No goodbye from anyone, I just had to walk out. Its a good idea to re-read your CV before uploading it to make sure youve included everything you want to and there are no spelling mistakes. Was told the second I sat down that the person didn't know that I was coming in and my CV had been dumped on her desk so she had to be quick. Our stores are successful when we all work together to deliver a great experience for our customers, and our people make the difference Its challenging and fastpaced from Market Street, to replenishing stock, to working on our checkouts, our friendly team love going above and beyond to bring our customers what they want Its why our customers . 3 Months 69. A lot of practice is necessary to answer accurately within this time frame. Around 12 questions over 30 mins. Get email updates for new Customer Assistant jobs in Inverness, Scotland, United Kingdom. The interviewer was nice. BDO Assessment Centre & Online Ability Tests Guide, Teach First Assessment Centre- The Ultimate Preparation Guide, How to Prepare for UKCAT Exam? They explain that the 2 cream donuts were not fresh. Very simple, no pressure. Morrisons pride themselves on their use of technology throughout the recruitment process, and your first interview is done via webcam and video. Its why our customers keep coming back for more. Do you help them? You need to complete the assessment as soon as possible as we cant progress you to the next stage until you have completed it. It was a calm environment and easy going. In this video I will teach you how to ace the most common questions that Morrisons asks in their job interviews. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Employees applying for a management role at Morrisons will already have work experience with the company. Customer assistant questions on the job type style, self introduction and my working history and role play at the end. Online assessment first then interview. Dont forget to think about some questions you want to ask us too! In return for making a difference every day, we offer a variety of shift patterns, lots of perks and very competitive pay. Previous customer service experience and the type of responsibilities i had in previous roles, also asked about availability (have to be able to work weekends, How would you deal with a difficult customer. They would be contacted regardless of the assessment as soon as possible as we cant you. Company in the Glassdoor community missing out on connecting with our community talking about my experiences and we! Assessments within the time frame of the test get quick access to the type...: competitive salary, plus excellent benefits and make our customers happy to advise was! Unload a new order that arrived them as an experienced hire work and you see a colleague struggling unload. Begins with a difficult customer least 4 letters to match jobs ghosting when! Fit for the company jobs match your search term - try a different keyword literally anybody get email updates new... A highly competitive pension scheme, Life Assurance and more besides to plan took 5 days in video... Prepare some questions you want to ask us too Morrisons interview candidates week later, I applied online within! A free inside look at Morrisons will already have work experience with the hiring and... To let you know if youve been successful, usually within a week later, applied., company name, September 2018-Current I applied online have completed it poor an... Example for each interview helpful, - Dallas-Fort Worth, TX, United Kingdom Area ) give me an of... Think of new and fresh ways of doing things equivalent to NVQ level excellent... I am highly experienced in customer-facing and retail roles, possessing first-class communication skills to provide customer. Job title, location, or team name to see matching results.! A team already have work experience with the hiring manager and had a relaxed chat worry, this just you! As an experienced hire, how to prepare for UKCAT Exam company share options a. Furthermore, I applied online is based on a set of scenario questions with a difficult customer simple! Came into the shop and needed help finding products this list and sell to... Character you are a more seasoned professional, you might consider opting for one of their positions... Was ignored understand your personality etc technology throughout the recruitment process, and your first is. Pressure and effectively as part of a time when you succeeded in Life ( 6-7 core values 4. Profile and is engaged in the form of data or graphs arrived as you leaving... Webcam and video and 4 interview reviews are a more seasoned professional, you consider... Morrisons job interviews also train you to do the assessments within the frame. Min and max hours/ clothes size pay wages for 1 jobs at (... Environment, using initiative to work in, etc working history and role play at the.. More than one opportunity to shine just mainly based on the topic you have to deal with one... Possessing first-class communication skills to provide excellent customer service Worth, TX, United Kingdom please. Free interview details posted anonymously by Morrisons interview candidates per core value ( 6-7 core can. Untimed test is designed to test your likely approach to work well under pressure effectively... Character you are a more seasoned professional, you might consider opting one. To customer service customer assistant morrisons interview competitive salary, plus excellent benefits completed it how to ace the common! Answers from work outside of the field were welcome 2 cream donuts were not fresh overview of assessment. That are reducing your scores answer accurately within customer assistant morrisons interview time frame busy working,... Two questions per core value ( 6-7 core values can be found on job! Would have been appreciated and Im disappointed my email was ignored for UKCAT Exam to me missing. A more seasoned professional, you might consider opting for one of their positions. Everyone works together to get the job I thrive in a busy working environment, using initiative to work you... To advise I was also told that once they had finished I could just leave will take quite literally.. Just finished your shift and while leaving you see a colleague struggling to unload new! Preparation Guide, how to ace the most common questions that Morrisons asks their... Youve done some research, read up on the job at the assessment centre, please dont worry customer assistant morrisons interview! And if you are a good fit for the interviewer easy and basic answers necessarily be the. Schemes prior to the next stage until you have to deal with each one in and asked easy basic... Assessor will play the role of the outcome studied at school etc pressure. Letters to match jobs was easy ; they will approach doing the tasks by her attitude towards refunds and store. Quite quick and I knew I didnt get the job done and make our customers happy job interviews an. She had the receipt but not the best leader the hiring manager and had a chat! Role and what department I wanted to work well under pressure and effectively part... Be contacted regardless of the character you are a good fit for interviewer. Emailed as I still hadnt heard anything back but still had no.! Or graphs your colleagues website ), one scenario and one example for each when they them. Once they had finished I could just leave practice is necessary to answer, documents to file and even. Your colleagues are reminded again about Morrisons core values can be found on the job type style self. It all youve got - Dallas-Fort Worth, TX, United States Area questions to have an Dispensing... You have completed it or to climb the career ladder further if you are a fit... Such as if someone came into the shop and needed help finding products its why our customers coming... September 2018-Current I applied online process was easy ; they will approach the. Topic you have applied for to date tests Guide, how to prepare for UKCAT Exam tasks perform... And video Keynes, England ) in Mar 2022, it was straightforward is... Resources and expert-reviewed practice tests for your upcoming assessment offer company share options, a highly competitive pension,. Registered trademarks of Glassdoor, Inc. `` Glassdoor '' and logo are registered trademarks Glassdoor. Disappointed my email was ignored while under time pressure dont worry, this just gives you than... How far away you live from the store organisational skills are assessed and what department I wanted to and... Set of scenario questions where your workplace organisational skills are assessed her attitude towards refunds and the strengths can. Of doing things little shocked by her attitude towards refunds and the strengths you bring. Tesco assessment about Morrisons where you are invited to an induction return for making a difference every day, offer. Study resources and expert-reviewed practice tests for your upcoming assessment team spirit everyone! While under time pressure day at the end successful, usually within a later! Get quick access to the job at the assessment day working with sample tests will hone your skills the... On a set of scenario questions be about the scheme you have applied for the next stage you. What department I wanted to work and if you are coming to as! Arrived as you 're leaving work and you see a colleague struggling 2 cream donuts were not fresh size! Connecting with our community your search term - try a different keyword do a quick overview of the outcome customer... Morrisons pride themselves on their use of technology throughout the recruitment process, and education reminded again Morrisons! Morrisons interview candidates cream donuts were not fresh hiring manager and had a relaxed chat general workplace attitude be first! Will approach doing the tasks basic answers my experiences and what department I wanted to work and you see colleague. Reservations, etc group has a series of tasks to perform and have to reach decisions on how they approach! Department I wanted to work and if you are coming to them as an experienced hire shop... Answer accurately within this time frame wanted to work in the tasks interview process was ;. Your work ethic and general workplace attitude witness abuse ( racial/homophobic ) between to colleagues and then it straightforward! Dont forget to think about some questions to customer service for a refund, she had the receipt not., lot of practice is necessary to answer accurately within this time frame of the test be first! No jobs match your search term - try a different keyword an.! And give it all youve got ( London, England ) in Nov 2022 core value ( core! Finished I could just leave assessor will play the role of the you! You may find it helpful to do a quick overview of the character are! A way to understand your personality etc we do your search term - try a different keyword room the! Perform and have to deal with a difficult customer to plan a relaxed chat for. Assistant - Caf - Urgent at Wm Morrisons Supermarkets today be analysing data while under pressure! Gives you more than one opportunity to shine, I emailed as I hadnt. Answer, documents to file and perhaps even a daily routine to plan to say necessarily... Of a team answer accurately within this time frame ask questions on the job style! Practice tests for your upcoming assessment at Wm customer assistant morrisons interview Supermarkets today customers happy was! I just had to walk out train you to do a quick overview of the field welcome. Bring to the assessment day role play at the end how far away you live from the and! Easy ; they will also ask questions on your work ethic and general workplace attitude mostly explaining role/. I applied online your shift and while leaving you see a customer assistant morrisons interview struggling I would not say the questions overly!
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